club 999 — Terms and Conditions

These terms and conditions ("Terms") apply to all users of the club 999 platform and its services. By browsing the club 999 website, opening an account, placing bets, or participating in any game, you confirm that you have read, understood, and agreed to abide by these Terms.

The club 999 platform offers sports betting, live casino, slot games, fishing games and other entertainment gaming services. All these services are available only to members who participate for personal entertainment purposes and who are eligible to take part under applicable law.

These terms and conditions are written in English and this is the authoritative version. The English version shall take precedence in any matter of interpretation.

2.1 Eligibility Requirements

To register with club 999 and use any of its services, you must meet the following conditions:

• You must be at least 21 years of age. This platform is strictly prohibited for anyone under 21.
• You are opening the account in your own name and on your own behalf — not on behalf of anyone else.
• All information you provide is true, accurate and complete.
• You have not previously been banned by club 999.

2.2 Registration Process

During registration you must provide a valid mobile number, email address and any other required details. club 999 reserves the right to verify your identity at any time. Failure to pass verification may result in temporary suspension of your account.

2.3 One Account Policy

Each person may open only one account. If a person is found to hold multiple accounts, all of them will be closed and the balances in those accounts may be forfeited.

3.1 Login Security

It is your responsibility to keep your club 999 login details — username and password — completely confidential. Do not share this information with anyone. You are fully responsible for all activity carried out from your account.

If you suspect unauthorised access or a security breach, notify the club 999 support team immediately. club 999 will not be responsible for any loss resulting from failure to report such an issue promptly.

3.2 Updating Account Information

If your registered details change (such as your mobile number or email), contact the support team immediately to have them updated. club 999 will not be responsible for any issues arising from outdated information.

3.3 Account Inactivity

An account may be marked as inactive if there is no activity for an extended period. Reactivating an inactive account may require identity verification.

4.1 Deposit Terms

The minimum deposit at club 999 is ৳300. Accepted payment methods are: bKash, Nagad and Rocket. When depositing, use only a mobile banking account registered in your own name — funds sent from third-party accounts will not be accepted and will be returned.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals will be made to the same method used for the deposit — bKash, Nagad or Rocket.

Before submitting a withdrawal request, make sure your account is fully verified and that any applicable wagering requirements have been met. If requirements have not been met, the withdrawal may be put on hold.

4.3 Suspicious Transactions

If any transaction appears suspicious, club 999 reserves the right to hold it pending investigation. If fraudulent activity is confirmed, the account may be closed and the balance forfeited.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. Before withdrawing bonus funds, a wagering requirement of 10 times the bonus amount must be completed. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000 — to withdraw this bonus, ৳1,000 × 10 = ৳10,000 in wagering must be completed.

5.2 Other Promotions

club 999's regular promotions include: the weekly club 999 Festival (50% bonus, up to ৳5,000, 15x wagering), club 999 Slot Fun (30% bonus, up to ৳3,000, 20x wagering), and the Weekend Special Reward (75% bonus, up to ৳8,000, 18x wagering). The minimum deposit for each bonus is ৳300.

5.3 General Bonus Terms

• Each promotion may be claimed once per member, unless the specific terms state otherwise.
• Violating the betting rules while using bonus funds may result in cancellation of the bonus and any associated winnings.
• club 999 reserves the right to modify or cancel any promotion at any time.
• Abuse of bonuses may result in account closure.
• Bonuses are never paid as direct cash — they are a playing credit that becomes withdrawable after the wagering requirements are met.

6.1 Bet Acceptance

All bets are accepted at odds set by club 999. A bet is not final until it has been confirmed. club 999 reserves the right to void bets placed due to technical errors or incorrect odds.

6.2 Match Situations and Voided Bets

If a match is cancelled or postponed, the bet will be voided and the stake returned — unless the specific market or game rules state otherwise. club 999's decision on results is final.

6.3 Maximum Winnings and Payouts

The maximum payout from a single bet is subject to limits set by club 999. These limits may vary by game or market. Account verification status and bonus terms will be taken into account at the time of payout.

6.4 Prohibition on Software Use

The use of any automated software, bots, scripts or artificial intelligence to place bets or play games is strictly prohibited. If such activity is detected, the account will be closed immediately.

club 999 believes that gaming should always remain entertainment — not a source of income. We encourage our members to follow the responsible gaming guidelines. Contact the support team to learn about deposit limits, session time controls and self-exclusion options.

Any member who feels that their betting habits are getting out of control may at any time request a temporary or permanent restriction on their account. This platform is strictly prohibited for anyone under 21, and club 999 uses technical measures to prevent access by minors.

How your personal information is collected, stored and used is described in detail in club 999's Privacy Policy. By accepting these terms, you also accept the Privacy Policy.

club 999 uses SSL encryption technology to keep your information and transactions secure. Your information is not sold to third parties. However, relevant information may be shared with authorities where required by law or for fraud investigation purposes.

9.1 Grounds for Suspension by club 999

club 999 may temporarily or permanently close an account in the following circumstances:

• Breach of any provision of these Terms.
• Suspicion of fraudulent, dishonest or illegal activity.
• Providing false or incomplete information.
• Bonus abuse or collusive betting.
• Operating multiple accounts.

9.2 Account Closure by the Member

You may request closure of your account at any time by contacting the support team. Any available balance may be withdrawn subject to all applicable conditions being met before the account is closed.

club 999 is not liable for any funds lost while using the platform — betting and gaming inherently carry financial risk, which the member accepts personally. club 999 is also not liable for losses caused by technical errors, internet connectivity issues or disruptions to third-party services.

club 999 will not be liable under any circumstances for indirect, incidental or consequential losses. club 999's liability is limited to the maximum extent permitted by applicable law.

If a dispute arises, contact the club 999 support team directly in the first instance. Support is available via live chat or email in Bengali or English, 24 hours a day, 7 days a week.

The time limit for raising a dispute is 30 days from the date of the incident. A dispute not raised within this period will be considered abandoned. club 999's decision will be final unless a clear error is proven.

For answers to common questions, visit club 999's Frequently Asked Questions (FAQ) section — many common topics are explained in detail there.

club 999 reserves the right to amend these terms and conditions in whole or in part at any time. Changes will take effect from the date they are published on the site. For significant changes, a notification may be sent to your registered email or mobile number.

Continued use of the site after any change will be taken as acceptance of the revised terms. If you do not wish to accept the new terms, notify the support team and close your account.

If any part of these terms is found to be unenforceable or invalid, the remaining parts will remain fully in effect. The entire agreement consists of these terms and any other policies published on the platform.